Certificates and awards from government organizations and customer satisfaction survey firms have recognized these efforts. We won the Grand Prize at the Korea Service Awards from the Korea Standards Association in the life insurance sector for eight consecutive years through 2017. We were also inducted into the Hall of Fame. Quality Index survey, managed by Korea Management Asset Consulting, ranked us at the top for eight straight years for customer service and seven for our call centers. Since our first certification in 2007, the Korea Fair Trade Commission has awarded Bellex Spring Life with six consecutive Certifications for Excellence in ConsumerCentered Management (CCM) and our tenth anniversary certificate of merit.